Sage Operations: current version
Sage 100: from version 9.0.4

If you want to work in online mode, you need a well-developed Wi-Fi network. However, short-term connection interruptions are not a problem, as the entered data will not be lost in the meantime. If you want to work in offline mode, Wi-Fi is not necessary. A connection is only required to transfer and update the data to the ERP system.

Yes, this is possible with the so-called offline mode. A connection is only required to update the data on the devices and to transfer it to Sage.

Our support team will be happy to assist you. Please give us a call.

Sage 100 from version 9.0.4.

Sage Operations.

Yes, for example, we consider the Honeywell CK65, the CT45XP, or the Zebra MC3300ax to be good.

Yes, it works as long as the device supports it technically.

Yes, you can! In that case, only a setup fee for the hardware will apply, which is already included in our hardware prices.

We’re also happy to provide hardware recommendations.

The hardware requirements are:
•    At least Android 9
•    A minimum resolution of 480 × 800

For the software client:
•    At least Windows 10 or Windows Server 2022

You are welcome to share your preferred scanners with us, and we will check their compatibility.

No, a scanning engine is sufficient. However, MDE.next can also capture photos for each document and item. If you want to use this feature, you should ensure that the devices you purchase are capable of taking photos.

You need as many licenses as you plan to use devices. It is possible for multiple colleagues to use the same device.

The rental of the software for the Trade Package (including Purchasing, Inventory/Warehousing, and Sales) costs €65 per scanner per month. The Production Package (including Purchasing, Inventory/Warehousing, Sales, and Production) costs €95 per scanner per month. A standalone Production License (Production/Time Tracking) costs €35 per scanner per month. The scanners can be used by multiple users. Upon request, we will be happy to send you our complete price list.

Unfortunately, this cannot be stated in general terms, as it depends on many factors—for example, your experience, the existing warehouse structure, and your training needs. However, in an initial consultation, we can quickly provide clarity and transparency.

No, this is not necessary. You only need a third-party license per device from Sage.

Yes, our abacus portfolio offers a wide range of options to expand your Sage 100. For example, shipping unit management and labeling, advanced subcontracting (including consignment stock), batch management and quality assurance, integration of scales, or our comprehensive package—the industry solution for traceability. The possibilities are extensive.

You can reach our support team Monday to Friday from 8:00 AM to 5:30 PM at +49 38852 6010. Another option is to create an account for our Helpdesk. There, you can submit tickets yourself in our ticket system, which will then be handled by our support team colleagues.

We have deliberately decided against a hotline contract because we find it fairer! If support is needed, we charge based on the effort involved. If no support is required, there are no costs for you.

That is not a problem. We will schedule an appointment and advise you on how to implement the new requirements using MDE.next. In most cases, thanks to our extensive configuration options, that is all that is needed.

Nobody is perfect, so our request to you: please report it! We will fix it before the release of our next version.

Yes, we can configure the system so that the user only sees or can access the areas on the device that they are allowed to view or edit.

Yes, the documents processed in MDE.next can be archived in the DMS.

Yes, with MDE.next, both a periodic inventory (based on a specific date) and a perpetual inventory can be performed.

The shopping cart shows which items I have already scanned. These are marked with a green check mark. If I am processing a document that indicates which items I need to pick (a so-called target document), it also shows me which items still need to be recorded.

All areas of MDE support the following languages (additional translations available on request):

• Arabic

• Bulgarian

• German

• English

• Dutch

• Polish

• Russian

• Turkish

• Ukrainian

The service for processing the data is automatically triggered every 6 seconds by default (in online mode).

Yes, you can, as long as they include a scannable code.

Yes, we can implement checks at any stage. Example standard checks include: Was the correct item selected? Has the expiration date passed? Is the remaining shelf life taken into account? Was the correct batch or serial number selected? Was the FIFO principle followed? These are just a few of the possible checks. Please feel free to contact us.

They are desirable, as they make work easier and reduce errors. However, it is possible to select items, batches, serial numbers, storage locations, etc., manually. For optimal use of MDE.next, we recommend abacus labeling (item and shipping unit labeling).

Yes, you can take photos for each item as well as for each document. These are then transferred to Sage 100 via the service. The devices must have a camera.

We deliberately clear the device’s camera archive to ensure that no manipulation can occur; for example, an older photo cannot be saved to a document.

You can log in using a username/password combination, with an employee card containing a barcode, or via an RFID chip.

Don’t worry—your data are temporarily stored on the device until they are finally processed. However, the MDE.next app must remain open for this.

All relevant data are stored in the Sage database after processing. Backing up data on the device is not necessary.